Build, Buy, or Overcomplicate? The Insurance Industry’s Real Technology Dilemma
Reading Time: 4 minutesInsurance companies are spending more on technology than ever before. Global insurtech investment reached $14.4 billion in 2023, and nearly 78% of insurers are expected to increase their technology investments in 2025. Yet despite this momentum, many insurers continue to struggle with fragmented workflows, disconnected systems, and transformation initiatives that feel painfully slow.  The industry’s biggest challenge today is no longer […]
Hollowing the Core – A Safer, Step-by-Step Path to Digital Insurance at Scale
Reading Time: 10 minutesInsurance companies are under a lot of stress today – customers expect instantaneous and seamless digital experiences, advisors expect tools that provide real-time responses, and partners expect seamless integrations to ease their work. Also, there is a lot of pressure on insurers to grow and expand in the market. Added to this, many insurers run […]
Embedded Insurance and the 2047 Mission: A Distribution Story or a Technology Imperative?
Reading Time: 4 minutesWhen most Indians bought insurance for the first time, they didn’t realize they were buying insurance. They walked into a two-wheeler dealership for a bike. They walked out with the vehicle, and a motor insurance policy had already been issued. No comparison shopping. No separate application journey. No deep evaluation of risk. Insurance was simply embedded. Long before the industry coined […]
Closing India’s Protection Gap: The Case for Four MGA Variants
Reading Time: 5 minutesIndia’s economy is growing at a rapid pace, yet insurance penetration remains a persistent challenge. Currently, penetration stands at approximately 4% of GDP, which is significantly lower than the global average of around 7%. While this is often described as a single problem of low awareness, I believe it is actually a collection of many different gaps spread across distinct customer […]
IRDAI’s 2025 Insurance Fraud Monitoring Framework explained: The New expectations for Insurers and the Critical Role of Technology in meeting them
Reading Time: 3 minutesA quiet but defining shift is underway in India’s insurance industry. The IRDAI’s Insurance Fraud Monitoring Framework 2025 is not just a revisited guideline—it is a strategic signal. A signal that insurers must move from identifying fraud to governing it. From reacting to incidents to anticipating them. From reviewing data quarterly to monitoring risk continuously. Here’s a simple, insurance-focused breakdown of IRDAI’s latest risk guidelines and what they mean […]
The 5 AI Pitfalls that Insurers didn’t see coming within the AI Rut in 2025!
Reading Time: 5 minutesThe reality of insurance in 2025 is wrapped around AI – from claims to underwriting. But the value creation remains extremely limited- all because of the contradiction that the insurers are grappling with. The Indian insurance industry is one of the fastest adopters of AI but is also one of the slowest to realize its potential value. Despite being […]
